Privacy Policy

Introduction

Welcome to Pro Engravers! We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our online store. By using our services, you agree to the terms outlined in this policy.

Information We Collect

  1. Personal Information:

    • When you create an account or place an order, we collect your name, email address, shipping address, and payment details.
    • We may also collect additional information such as phone numbers or preferences if provided voluntarily.

  2. Usage Data:

    • We automatically collect information about your interactions with our website, including IP address, browser type, device information, and pages visited.

How We Use Your Information

  1. Order Processing:

    • We use your personal information to process orders, fulfill purchases, and provide customer support.
    • Your shipping address is shared with our shipping partners to deliver your order.

  2. Communication:

    • We may send you order updates, promotional emails, or newsletters if you’ve opted in.
    • You can unsubscribe from marketing communications at any time.

  3. Analytics and Improvements:

    • We analyze usage data to improve our website, enhance user experience, and optimize our services.

Data Security

  1. Protection Measures:

    • We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
    • Our website uses SSL encryption to secure data transmission.

  2. Third-Party Services:

    • We work with trusted third-party providers (e.g., payment gateways) who adhere to strict privacy standards.

Cookies and Tracking

  1. Cookies:

    • We use cookies to enhance your browsing experience and track website usage.
    • You can adjust your browser settings to manage cookies.

  2. Third-Party Tracking:

    • We use tools like Google Analytics to analyze website traffic and user behavior.

Your Rights

  1. Access and Control:

    • You can access, update, or delete your personal information by logging into your account.
    • You have the right to request information about the data we hold and its purpose.

  2. Opt-Out:

    • You can opt out of marketing communications or delete your account at any time.

Changes to this Policy

We may update this Privacy Policy periodically. Please review it regularly to stay informed about how we handle your data.

If you have any questions or concerns, feel free to contact us at contact@proengravers.com.